Terms & Conditions – Miss Peony Skincare

Welcome to Miss Peony Skincare. By accessing or using our website, purchasing our products, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully, as they govern your use of our site and your relationship with us.

1. Use of Website & Services

All content on this website, including text, images, logos, and product descriptions, is the property of Miss Peony and may not be copied, reproduced, or distributed without our written consent.
You agree not to misuse our website, interfere with its functionality, or attempt unauthorized access.

2. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations may occur.
Skincare results may vary depending on individual skin types and conditions. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
All products are for external use only.

3. Orders & Payments

Prices are listed in local currency and may change without prior notice.
Payments must be completed before orders are processed.
We reserve the right to cancel or refuse any order if fraudulent activity or incorrect information is suspected.
By placing an order, you confirm that the payment details provided are valid and authorized.

4. Shipping & Delivery

Delivery times may vary depending on location and courier services.
Risk of loss passes to you once the order is delivered to the shipping address provided.

5. Returns & Refunds

Returns and exchanges are accepted within 7 days of delivery, provided items are unused, unopened, and in original packaging.
Refunds will be processed to the original payment method after inspection of returned items.
Shipping costs for returns are the responsibility of the customer unless the product was defective or incorrect.

6. Promotions & Discounts

Promotions, discounts, and vouchers may be withdrawn according to applicable terms.
Special offers are limited and may vary without prior notice.

7. Limitation of Liability

Miss Peony is not liable for indirect damages, delays, or issues caused by third‑party services (e.g., couriers, payment gateways).
We are not responsible for allergic reactions or skin sensitivities. If a product causes a reaction, customers may be eligible for a full refund. Please review ingredients before use.
To the maximum extent permitted by law, our liability is limited to the value of the product purchased.

8. Intellectual Property

All trademarks, logos, and brand names displayed on the website are owned by Miss Peony.
Unauthorized use of our intellectual property is strictly prohibited.

9. Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our services, you consent to the practices described in the Privacy Policy.

10. Third‑Party Links

Our website may contain links to external sites. We are not responsible for their content, policies, or practices.

11. Changes to Terms

We may update these Terms & Conditions at any time.
Continued use of our website after changes are posted constitutes acceptance of the updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.
Any disputes will be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.